Subject: New Reply Received - Urgent-Escalation regarding wrong product picked up more than a month back
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Dec 2021 07:23:49 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Urgent-Escalation regarding wrong product picked up more than a month back  Ticket comment <div dir="auto">Kindly revert.</div>
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<div>On Tue, Dec 28, 2021, 1:51 PM Shruthi Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Attached are the photos of the pants which were wrongly picked up.<div dir="auto"><br></div>
<div dir="auto">Also note i need a compensation for this as i wont be able to return this product back to Sivvi as i have already passed 15 days return policy because you guys. </div>
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<div dir="ltr" class="gmail_attr">On Tue, Dec 28, 2021, 1:45 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Shruthi,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however, could you please share with us some picture of the items you returned with our courier so that we can check and help you further.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3666848