Subject: New Reply Received - Screenshot (28 Dec 2021 8:26:16 pm) for refund
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Dec 2021 06:18:59 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Screenshot (28 Dec 2021 8:26:16 pm) for refund  Ticket comment <div dir="auto">What about my second order 6368121486 also same problem for refund ?First time I am facing like this issue from online purchase that one happened from max ,never expected like this problems kindly refund my payment (both ) as soon as possible.  </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 29 Dec 2021, 8:57 am Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi jayabiju,<br><br>
</div>
<div>Thank you for reaching out to us.</div>
<div>
<br>We apologise for the inconvenience that has happened.</div>
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<br>Regarding the order:  6368219530 Please note that the refund has been processed successfully from our side for the amount (SAR61.20), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
<div><br></div>
<div>Feel free to reach out to us for any further assistance.</div>
<div>
<br>Your Friends</div>
<div>The Support Team</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3682166