Subject: New Reply Received - RE: How did you enjoy shopping with us?
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Dec 2021 10:39:45 +0000

Hi Prince Malik,  The customer has responded to the ticket.  RE: How did you enjoy shopping with us?  Ticket comment <div dir="auto">Hi, <div dir="auto"><br></div>
<div dir="auto">It's rather unfortunate the poor customer service I am receiving from you. </div>
<div dir="auto">No response to my mails on how to proceed with the mistake in the order. </div>
<div dir="auto">I will go ahead and write some reviews about your service. </div>
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<div>On Mon, 27 Dec 2021, 14:37 David, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="MsoNormal">Hello Support,</div>
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<div class="MsoNormal">Still waiting for your response.</div>
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<div class="MsoNormal">Sent from <a href="https://go.microsoft.com/fwlink/?LinkId=550986" target="_blank" rel="noreferrer">Mail</a> for Windows</div>
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<b>From: </b><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">David</a><br><b>Sent: </b>Sunday, December 26, 2021 1:54 PM<br><b>To: </b><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">Max</a><br><b>Subject: </b>RE: [#3668616] - RE: How did you enjoy shopping with us?</div></div>
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<div class="MsoNormal">Hello Support,<u></u><u></u>
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<div class="MsoNormal"> <u></u><u></u>
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<div class="MsoNormal">Please find the picture of the product attached.<u></u><u></u>
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<div class="MsoNormal">Item name is “Tape Detail Lace-Up Shoe”<u></u><u></u>
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<div class="MsoNormal">Best regards,<u></u><u></u>
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<div class="MsoNormal">David<u></u><u></u>
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<b>From: </b><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">Max</a><br><b>Sent: </b>Sunday, December 26, 2021 1:38 PM<br><b>To: </b><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br><b>Subject: </b>Re: [#3668616] - RE: How did you enjoy shopping with us?<u></u><u></u>
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<span style="font-size:10.5pt">Hi David,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 9520661945.<br><br>We apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br><br>We would also request you to provide us some snapshots of the wrong item you have received along with the item name.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</span><u></u><u></u>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3668616:1125156</span><span style="font-size:10.5pt"> </span><u></u><u></u>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3668616