Subject: New Reply Received - Shukran
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 27 Dec 2021 23:32:38 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Shukran  Ticket comment <div class="ydpefd1918ayahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
<div>
<div dir="ltr">Hi Team,<br><br> I have 1463 Shukran points in my account (Login : [email-masked]).<br><br><div>However, its only allowing me to use 462 Shukran points at the time of booking.<br><br>Why am i not able to use the whole 1463 Shukran points?<br><br>I have attached a screenshot for your reference<br>
</div>
<br><br><br><img title="Inline image" alt="Inline image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5MTU2MDg5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Fe6iRx2KYRB2ky66HEcxfQ05HgnYaPVnCiVL_zxUUmU" class="ydp8ef81f4eyahoo-inline-image" style="max-width: 400px; width: 100%" data-id="&lt;[email-masked]&gt;"><br><div><br></div>
</div>
<div><br></div>
<div class="ydpefd1918asignature">Warm Regards,<br>Mohammad Rizvi<br>Cell # : +971 52 788 3197<br>
</div>
</div>
        <div><br></div>
<div><br></div>
        
        </div>
<div id="ydp938dad52yahoo_quoted_1265258987" class="ydp938dad52yahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    </div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, 27 December, 2021, 09:35:23 am GMT+4, Splash &lt;[email-masked]&gt; wrote:
                
                </div>
<div><br></div>
                <div><br></div>
                <div>
<div id="ydp938dad52yiv7303984203">
<div style="font-size:12px;color:#777;font-family:'Lucida Grande', Helvetica, Arial, sans-serif;background-color:#fff;padding:4px">
<a href="https://www.boxbe.com/overview" style="text-decoration-line: none; text-decoration-style: solid; text-decoration-color: currentcolor; color: rgb(94, 150, 234)" target="_blank" rel="noreferrer"><img alt="Boxbe" src="http://www.boxbe.com/images/logo_dark_small.png" style="margin-left: 0px; border-color: currentcolor; border-style: none; border-width: medium" width="64px"></a>

<img src="http://www.boxbe.com/stfopen?tc_serial=56382372941&amp;tc_rand=1452209378&amp;utm_source=stf&amp;utm_medium=email&amp;utm_campaign=ANNO_MWTP&amp;utm_content=001&amp;">

  Splash ([email-masked]) is not on <a style="text-decoration-line: none; text-decoration-style: solid; text-decoration-color: currentcolor; color: rgb(94, 150, 234)" href="https://www.boxbe.com/approved-list?tc_serial=56382372941&amp;tc_rand=1452209378&amp;utm_source=stf&amp;utm_medium=email&amp;utm_campaign=ANNO_MWTP&amp;utm_content=001&amp;&amp;key=UhMWCKMTGxRXfhlYp6fhq9FcDjGCxK5J5YtJtH8sJyw%3D&amp;token=ogSujaJ%2Bhermjd1Ug8ZBbWcJA6mc15RnCy7q1MgRVOrZuQfIuyIJKWP36b0KkaWC" target="_blank" rel="noreferrer">your Guest List</a>

    | <a style="text-decoration-line: none; text-decoration-style: solid; text-decoration-color: currentcolor; color: rgb(94, 150, 234)" href="https://www.boxbe.com/anno?tc_serial=56382372941&amp;tc_rand=1452209378&amp;utm_source=stf&amp;utm_medium=email&amp;utm_campaign=ANNO_MWTP&amp;utm_content=001&amp;&amp;key=UhMWCKMTGxRXfhlYp6fhq9FcDjGCxK5J5YtJtH8sJyw%3D&amp;token=ogSujaJ%2Bhermjd1Ug8ZBbWcJA6mc15RnCy7q1MgRVOrZuQfIuyIJKWP36b0KkaWC" target="_blank" rel="noreferrer">Approve sender</a>
    | <a style="text-decoration-line: none; text-decoration-style: solid; text-decoration-color: currentcolor; color: rgb(94, 150, 234)" href="https://www.boxbe.com/anno?tc_serial=56382372941&amp;tc_rand=1452209378&amp;utm_source=stf&amp;utm_medium=email&amp;utm_campaign=ANNO_MWTP&amp;utm_content=001&amp;&amp;dom&amp;key=UhMWCKMTGxRXfhlYp6fhq9FcDjGCxK5J5YtJtH8sJyw%3D&amp;token=ogSujaJ%2Bhermjd1Ug8ZBbWcJA6mc15RnCy7q1MgRVOrZuQfIuyIJKWP36b0KkaWC" target="_blank" rel="noreferrer">Approve domain</a>
<br>

</div>
</div>
<div id="ydp938dad52yiv7303984203"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Mohammad,<br><br>Thank you for contacting us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We apologize for the inconvenience caused.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would request you to kindly share with us the screenshot of the issue which you are facing.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Also, kindly confirm us your registered email address.<br><br>
</div>
</div>
<div dir="ltr">
<div dir="ltr">​We look forward to hearing from you.</div>
<div><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
</div>
</div>

	

</div></div>
</div>
            
        </blockquote></div>

Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043291560897'>Screen Shot 2021-12-27 at 3.02.23 AM.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3671754