Subject: New Reply Received - RE: How did you enjoy shopping with us?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Dec 2021 10:37:24 +0000

Hi Prince Malik,  The customer has responded to the ticket.  RE: How did you enjoy shopping with us?  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hello Support,</div>
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<div class="MsoNormal">Still waiting for your response.</div>
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<div class="MsoNormal">Sent from <a href="https://go.microsoft.com/fwlink/?LinkId=550986" rel="noreferrer">Mail</a> for Windows</div>
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<div>From: <a href="mailto:[email-masked]" rel="noreferrer">David</a><br><b>Sent: </b>Sunday, December 26, 2021 1:54 PM<br><b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">Max</a><br><b>Subject: </b>RE: [#3668616] - RE: How did you enjoy shopping with us?</div>
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<div class="MsoNormal">Hello Support,</div>
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<div class="MsoNormal">Please find the picture of the product attached.</div>
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<div class="MsoNormal">Item name is “Tape Detail Lace-Up Shoe”</div>
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<div class="MsoNormal">Best regards,</div>
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<div class="MsoNormal">David</div>
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<b>From: </b><a href="mailto:[email-masked]" rel="noreferrer">Max</a><br><b>Sent: </b>Sunday, December 26, 2021 1:38 PM<br><b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br><b>Subject: </b>Re: [#3668616] - RE: How did you enjoy shopping with us?</div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi David,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 9520661945.<br><br>We apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br><br>We would also request you to provide us some snapshots of the wrong item you have received along with the item name.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3668616:1125156</span><span style="font-size:10.5pt"> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3668616