Subject: New Reply Received - My Account
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 27 Dec 2021 07:40:57 +0000

Hi Prince Malik,  The customer has responded to the ticket.  My Account  Ticket comment <div>Good day, here are the details of my account. It was the baby shop who cancelled my orders. It’s frustrating because of delays in my refund, I am waiting too log. Hope this will resolve as soon as possible. </div>
<div>Thanks</div>
<div><div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5MTMzNzg2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._c6iay9P45vWzUITBu6kbwVrqYfSKdoxLhO84xEK9x8"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5MTMzNzg3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.AeqsgoSEEAtJfFEn6IP6POBYAwCWxO6vTE8Vej6bfa4"><br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 27 Dec 2021, at 9:20 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3275421</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Ali Atef : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Mel,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of amount (7308066992) on (30/11/2021) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div></div>
<div></div>
<div><br></div>
<br>

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3275421