Subject: New Reply Received - Returns
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sun, 26 Dec 2021 08:38:03 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
I'm waiting your relevant team to resolve the case<span id="ms-outlook-android-cursor"></span>
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<div id="ms-outlook-mobile-signature" dir="auto">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">
Outlook for Android</a>
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<div>From: Home Centre UAE &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, December 14, 2021 8:14:36 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3246762] - Returns
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<div dir="ltr">Hi Ala,</div>
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<div dir="ltr">Thanks for your prompt response.<br>
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We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.<br>
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We would like to inform you that we have already escalated the issue to the relevant team resolve it on a top priority.<br>
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We really appreciate your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3246762