Subject: New Reply Received - Complain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Dec 2021 02:31:23 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Complain  Ticket comment <div dir="auto">Dear Centrepoint:<div dir="auto">14 days has passed away and my Shukran points didn't appear in my account would you please clarify this?!</div>
<div dir="auto">Thanks. </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 21 Dec 2021, 11:57 am Sally Refaat, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear Centrepoint:<div dir="auto">Attached to you screen shot of my order..</div>
<div dir="auto">Would you please check for me of exact date of my points refunding?</div>
<div dir="auto">Thanks </div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Tue, 21 Dec 2021, 11:33 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sally,</div>
<div><br></div>
<div dir="ltr">Thank you for your prompt response.</div>
<div dir="ltr"><br></div>
<div dir="ltr">However, we are unable to locate any order under <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a> or 0535564790. We request you to please share with us the exact order number so that we can check and see if the points are not stuck at Shukran's end.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you for your help!</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3599695