Subject: New Reply Received - Missed item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Dec 2021 11:30:10 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Missed item  Ticket comment <div><br></div>
<div dir="auto">Nobody contact or came to collect the item </div>
<div dir="auto"><br></div>
<div dir="auto">
<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 21 Dec 2021 at 11:23 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Raseen,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 8119860515.<br><br>We apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a incomplete item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br><br>We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.<br><br>
</div></div>
<div dir="ltr"><div dir="ltr">As per the record we can see that we have already created a return request for the same on 19 Dec, 2021.<br><br>Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # RP1219210003694.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div></div>
</div>

	

</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">
<font style="background-color:rgb(243,243,243)" color="#999999">Raseena Mohiudheen</font><div><font style="background-color:rgb(243,243,243)" color="#999999">97650718</font></div>
<div><font style="background-color:rgb(243,243,243)" color="#999999">24730130</font></div>
</div></div></div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3641519