Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Dec 2021 02:44:36 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Thanks for your cooperation<div dir="auto">But i was hoping to get the other part of the pyjama...</div>
<div dir="auto">When I received it i thought it was a one piece pyjama (top only) and i didn't read the description properly, until recently i was planning for my next online order from you and again i checked the pyjamas and found this mistake.</div>
<div dir="auto">Anyway am highly satisfied with the quality and delivery timing just am contacting you to correct this mistake by sending the suitable missing part of this set (pyjama pant) 3~4 years size</div>
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<div dir="auto">Your urgent response will be highly appreciated</div>
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<div dir="auto">Dr.Ebtihal Zuhair</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 24 Dec 2021, 2:56 PM Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Zuhair,<br><br>Thank you for your prompt response.</div>
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<div dir="ltr">​We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund for the missing item on 24 Dec, 2021.</div>
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<div dir="ltr">The amount you have paid online will be refunded back to your original payment method within 7-14 business days.</div>
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<div dir="ltr">Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3658092