Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 21 Dec 2021 11:07:21 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Thank you for your assistance. <br>
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<div>On Tue, 21 Dec 2021 at 13:36, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Cleo,<br><br>Thank you for getting in touch with us.<br> <br>With reference to order # 9519903828.<br><br>We apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases. <br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>As per the record we can see that you have already created a return request on 20 Dec, 2021.<br><br>Our courier team will contact you in 7 working days for the collection. Under the tracking ID # RP122021004009.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature">Adopt the pace of nature, her secret is patience</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3641888