Subject: New Reply Received - Re: Order confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 20 Dec 2021 12:34:05 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">And please if have Large for it can i change it also. And also the green sweatshirt Large also  thanks.</div>
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<div>On Mon, Dec 20, 2021, 16:30 Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Cathy,<br><br>Thank you for getting in touch with us.<br> <br>With reference to order # 9519493644.<br><br>We apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases. <br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>We would also request you to provide us some snapshots of the damaged item you have received along with the item name.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043289628367'>20211220_163130.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3638410