Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Dec 2021 18:34:05 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Dear Sir,</div>
<div dir="auto"><br></div>
<div dir="auto">Pls intervene and investigate for the delays. </div>
<div dir="auto"><br></div>
<div dir="auto">Regards </div>
<div dir="auto">Anand</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 17 Dec 2021 at 4:52 PM anand chanchal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Refund status pls</div>
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<div dir="ltr" class="gmail_attr">On Tue, 14 Dec 2021 at 9:52 PM anand chanchal &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear Team,</div>
<div dir="auto"><br></div>
<div dir="auto">Pls advise for refund.</div>
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<div dir="auto">Thanks </div>
<div dir="auto">Anand</div>
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<div dir="ltr" class="gmail_attr">On Sat, 11 Dec 2021 at 1:29 PM anand chanchal &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div dir="auto">Dear Team, I am not asking for the refund which is already processed on 12/03/21 of AED 135.97 and AED 96.31 as they belongs to the <span style="font-family:Helvetica,Arial,sans-serif;word-spacing:1px;background-color:rgb(255,255,255);color:rgb(51,51,51)">return  </span><span style="font-size:1rem;font-family:Helvetica,Arial,sans-serif;word-spacing:1px;color:rgb(0,185,229)">1001669917</span><span style="font-family:Helvetica,Arial,sans-serif;word-spacing:1px;background-color:rgb(255,255,255);color:rgb(51,51,51)"> for order </span><span style="font-family:Helvetica,Arial,sans-serif;word-spacing:1px;color:rgb(0,185,229)"><a href="https://www.centrepointstores.com/ae/en/my-account/order/9514034915?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_AE_en" style="text-decoration:none;font-size:1rem;font-family:Helvetica,Arial,sans-serif;color:rgb(0,185,229)" target="_blank" rel="noreferrer">9514034915</a> &amp;</span><span style="font-family:Helvetica,Arial,sans-serif;word-spacing:1px;background-color:rgb(255,255,255);color:rgb(51,51,51)"> </span><span style="font-family:Helvetica,Arial,sans-serif;word-spacing:1px;background-color:rgb(255,255,255);color:rgb(51,51,51)">return  </span><span style="font-size:1rem;font-family:Helvetica,Arial,sans-serif;word-spacing:1px;color:rgb(0,185,229)">1001670034</span><span style="font-family:Helvetica,Arial,sans-serif;word-spacing:1px;background-color:rgb(255,255,255);color:rgb(51,51,51)"> for order </span><span style="font-family:Helvetica,Arial,sans-serif;word-spacing:1px;color:rgb(0,185,229)"><a href="https://www.centrepointstores.com/ae/en/my-account/order/9513634392?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_AE_en" style="text-decoration:none;font-size:1rem;font-family:Helvetica,Arial,sans-serif;color:rgb(0,185,229)" target="_blank" rel="noreferrer">9513634392</a></span><span style="font-family:Helvetica,Arial,sans-serif;word-spacing:1px;background-color:rgb(255,255,255);color:rgb(51,51,51)">. That’ closed and pls don’t get confused.</span>
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<div dir="auto"><span style="font-family:Helvetica,Arial,sans-serif;word-spacing:1px;background-color:rgb(255,255,255);color:rgb(51,51,51)"><br></span></div>
<div dir="auto"><span style="font-family:Helvetica,Arial,sans-serif;word-spacing:1px;background-color:rgb(255,255,255);color:rgb(51,51,51)">My request is to seek refund of below pending return requests. Why no one is informing about them and sharing misleading information about other requests :</span></div>
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<div style="word-spacing:1px;margin:0in 0in 10pt 0.5in;line-height:16.866666793823242px;font-size:0.9166666865348816rem;font-family:Calibri,sans-serif;height:auto;color:rgb(49,49,49)">1.<span style='font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"'>       </span><span style="font-size:0.9166666865348816rem;font-family:Calibri,sans-serif">Return </span>request number: <b style="font-size:0.9166666865348816rem;font-family:Calibri,sans-serif">1001656887</b><b style="font-size:0.9166666865348816rem;font-family:Calibri,sans-serif"> for order 9513985060 </b>
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<div style="word-spacing:1px;margin:0in 0in 10pt 0.5in;line-height:16.866666793823242px;font-size:0.9166666865348816rem;font-family:Calibri,sans-serif;height:auto;color:rgb(49,49,49)">2.<span style='font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"'>       </span><span style="font-size:0.9166666865348816rem;font-family:Calibri,sans-serif">Return request number<b style="font-size:0.9166666865348816rem;font-family:Calibri,sans-serif"> - 1001670103</b></span><b style="font-size:0.9166666865348816rem;font-family:Calibri,sans-serif"> for order 9514388630 </b><b style="font-family:Calibri,sans-serif"></b>
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<tr><td style="padding:5pt 0in 0in"><div class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><br></div></td></tr>
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<div class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><br></div>
<div style="margin:0in 0in 10pt 0.5in;line-height:16.866666793823242px;font-size:0.9166666865348816rem;font-family:Calibri,sans-serif;height:auto" dir="auto">3.<span style='font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"'>       </span><span style="font-size:0.9166666865348816rem;font-family:Calibri,sans-serif">Return request number<b style="font-size:0.9166666865348816rem;font-family:Calibri,sans-serif"> - 1001622289</b></span><b style="font-size:0.9166666865348816rem;font-family:Calibri,sans-serif"> for order <span style="font-family:Calibri,sans-serif;text-decoration-line:none;font-size:0.9166666865348816rem;color:windowtext"><a href="https://www.centrepointstores.com/ae/en/my-account/order/9513985060?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_AE_en" style="font-family:Calibri,sans-serif;color:blue" target="_blank" rel="noreferrer">9513985060</a></span></b>
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<div dir="auto">Regards </div>
<div dir="auto">Anand<br><div class="gmail_quote" dir="auto">
<div dir="ltr" class="gmail_attr">On Sat, 11 Dec 2021 at 1:16 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Anand,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We would like to inform you that we have processed the refund of amount (AED135.97) &amp; (AED96.31) on (12/3/21) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We advise you to get in touch with your bank for clarification if there is no refund within said days as its processed already from our end.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3500351