Subject: New Reply Received - Return request
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 18 Dec 2021 17:17:55 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Return request  Ticket comment <div dir="auto">Hi, <div dir="auto"><br></div>
<div dir="auto">Thank you for your response. But today i went to your branch at MOE to return some items that i ordered, but they said they cannot do the refund coz it's showing error to their system. Actually it was my second time already that i went there, and it's also the same issue according to them. So i requested again for return to be picked up through your app, and i don't know if my request went through. </div>
<div dir="auto"><br></div>
<div dir="auto">Kindly confirm if you got my return request. </div>
<div dir="auto"><br></div>
<div dir="auto">I hope this will be resolved soon, I've already invested so much effort and time just to return these. </div>
<div dir="auto"><br></div>
<div dir="auto">Thank you.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 18 Dec 2021, 14:32 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Javier,<br><br>Thank you for contacting us.</div>
<div dir="ltr">​</div>
<div dir="ltr">We apologize for the inconvenience caused.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would like to inform you that as per your request we have cancelled your online return request.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3610829