Subject: New Reply Received - Return request
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 18 Dec 2021 09:57:22 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Return request  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/bVmh7sWXcNn9hVT4WvBWDA~~/AALN9wA~/RgRjnuP-PVcDc3BjQgphu36wvWE2pVe3UhpzdXBwb3J0QHNwbGFzaGZhc2hpb25zLmNvbVgEAAAAAQ~~" alt=""></div>
Dear team, <br>
<br>
Kindly note that the order was reattempted as requested and the customer was not available. <br>
The order is now closed on the system.<br>
<br>
 Best regards,
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Dania Al-Qadi</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>18/12/2021 1:19 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#3621166] - Return request<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Collection<br>
Order Date : 30 Nov, 2021<br>
Order ID: 9516597169<br>
Tracking ID: SD004411394<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 05 Dec, 2021 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,</div>

<div dir="ltr">Prince</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/diH4eLuYk5iS5qVBrEcNVA~~/AALN9wA~/RgRjnuP-PlcDc3BjQgphu36wvWE2pVe3UhpzdXBwb3J0QHNwbGFzaGZhc2hpb25zLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3621166