Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 17 Dec 2021 16:00:41 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello,<div dir="auto"><br></div>
<div dir="auto">It's been 10 days and the rider still hasn't picked up the clothes that have to be returned. I was told he'd be here between 2-5 days. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 12 Dec 2021 11:52 am, Splash &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Zopheen,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused. Kindly ignore the previous email.</div>
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<div dir="ltr">We would like to inform you that as we can see the return is still pending and that's the reason refund has not been processed. Kindly us if the item has been already collected or not so that we can check and assist you further.</div>
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<div dir="ltr">We look forward to hearing from you.<br><br>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">3558089:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3558089