Subject: Ticket Assigned - Re: We’ve received your return request 1001810566 for order 9518623102
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 17 Dec 2021 05:47:59 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request 1001810566 for order 9518623102 Good morning,Thanks for your continous help and support. I'm still waiting for the pickup of my returns requested on 12/12. And i have a question, are your business days include Friday and Saturday?Another question please, can i return the products by myself at Maxstores? I'm already going today for shopping.Thanks.

   On Sunday, December 12, 2021, 03:08:30 PM GMT+4, Max Fashion <[email-masked]> wrote:  

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We’ve received your return request.

Hi MotazBellah Bedour, thank you for getting in touch with us. Here’s how your return 1001810566 for order 9518623102 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  MAX  |
|  Chequered Front Open Cardigan with Long Sleeves  |
| Color: White |
|  Size: S  |
| Quantity: 1 |

  |  AED 50.67  |

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|  MAX  |
|  Textured Cardigan with Contrast Binding Detail and Long Sleeves  |
| Color: Green |
|  Size: M  |
| Quantity: 1 |

  |  AED 81  |

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|  MAX  |
|  All-Over Printed Shirt with Long Sleeves  |
| Color: Green |
|  Size: 14  |
| Quantity: 1 |

  |  AED 40.5  |

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|  MAX  |
|  Solid Shirt with Pussy Bow and Pearl Detail Buttons  |
| Color: White |
|  Size: M  |
| Quantity: 1 |

  |  AED 54  |

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|  MAX  |
|  Set of 2 - Textured Belt with Pin Buckle  |
| Color: Multicolour |
|  Size: L  |
| Quantity: 1 |

  |  AED 26.1  |

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|  Total | AED 252.27  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3621130