Subject: New Reply Received - Re: Thank you for collecting your order
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 16 Dec 2021 20:45:42 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">As I requested for return &amp; returned my order item, which sent wrong. <div dir="auto">But still didn't receive my refund amount 1.500 kd into my card as of now I checked my account. </div>
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<div dir="auto">Please do needful </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks, </div>
<div dir="auto">Verendra </div>
<div dir="auto">97445022 </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Dec 8, 2021, 11:05 verendra nadh Pachatty &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Below item was missing from our order, as you give wrong item. Kindly verify </div>
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<div dir="ltr" class="gmail_attr">On Wed, Dec 8, 2021, 10:58 verendra nadh Pachatty &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Please check below snapshots as u requested and need to solve this. Order #811753571</div>
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<div dir="ltr" class="gmail_attr">On Tue, Dec 7, 2021, 07:51 Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Verendra​,</div>
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<span rel="tempredactor" style="font-size:14px" dir="ltr">​</span><br>
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<span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would also request you to provide us some snapshots of the wrong item you received.</span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> We look forward to hearing from you.</span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Your friends,</span><br>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3552976