Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 16 Dec 2021 14:26:11 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Hi</div>
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Can yo<span>u please recheck with pick up guyz </span>
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<span>They came and they called me once they reachd here and i was not ava<span>ilable </span></span>
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<span><span>Please let me<span> know its long time </span></span></span>
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<span><span><span>Didn't expect for this long delay</span></span></span>
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Thank u</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Monday, December 13, 2021, 3:23 PM<br>
<strong>To:</strong> [email-masked]<br>
<strong>Subject:</strong> Re: [#3585650] - Returns<br>

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<div dir="ltr">Hi Hina,<br>
<br>
Thank you for your patience.<br>
 <br>
We would like to inform you that as the previous pickup was getting so much delayed so we have initiated a new return request for the same item in order for the collection to happen at the earliest. Our return and refunds are always meant to be a hassle free
 process. We would request you to please allow us some more time to proceed with the same.<br>
 <br>
Our courier partner will call you on +971558212045 soon to arrange time for collection. For your reference, you can track your return collection status by clicking here and using RP121221001873.<br>
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Once again please accept our sincere apologies for the inconvenience due to collection delay.<br>
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We thank you for your understanding and cooperation.<br>
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Feel free to get in touch with us for further assistance.<br>
 <br>
Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3585650