Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Dec 2021 13:34:41 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>The order is <span style='-webkit-text-size-adjust: auto; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255)'>6359900407</span><br>
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<span style="background-color: rgba(255, 255, 255, 0)"><b><span lang="EN-US" style="line-height: 14.133332252502441px">Grisel Maldonado </span></b></span>
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<blockquote>El 15 dic 2021, a la(s) 8:18 a.m., Centrepoint &lt;[email-masked]&gt; escribió:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3604008</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 3604008<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Prince Malik : </div>
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<div dir="ltr">Hi Grisel,<br>
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Thank you for contacting us.<br>
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We apologize for any inconvenience caused.<br>
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We would request you to please elaborate your query along with the order number so that we can assist you better.<br>
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We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team<br>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3604008