Subject: New Reply Received - Re: ﻿ Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Dec 2021 13:23:27 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: 	Order confirmed!   Ticket comment <div>
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Dears ,</div>
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Regards my order I received pair of shoes both of them right sides only , needs to be replaced </div>
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<strong style="box-sizing: border-box; font-weight: 700"><span style="box-sizing: border-box; font-size: 18pt; color: rgb(18, 90, 163)">Islam Rashed</span></strong><br style="box-sizing: border-box">
<span style="box-sizing: border-box; font-size: 14pt; color: rgb(3, 126, 221)">Accounts Manager<span> </span></span>
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<span style="box-sizing: border-box; color: rgb(16, 16, 16)"><strong style="box-sizing: border-box; font-weight: 700; display: table-cell; width: 30px">m:</strong><br style="box-sizing: border-box">
</span><span style="box-sizing: border-box; color: rgb(16, 16, 16)"><strong style="box-sizing: border-box; font-weight: 700; display: table-cell; width: 30px">e:</strong></span><span style="box-sizing: border-box; color: rgb(16, 16, 16)"><br style="box-sizing: border-box">
<strong style="box-sizing: border-box; font-weight: 700; display: table-cell; width: 30px">a:<span> </span></strong></span>
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<span style="box-sizing: border-box; color: rgb(16, 16, 16)">+971566610203<br style="box-sizing: border-box">
</span><span style="box-sizing: border-box; color: rgb(16, 16, 16)">[email-masked]</span><span> </span><span style="box-sizing: border-box; color: rgb(16, 16, 16)"><br style="box-sizing: border-box">
MDT LLC<span style="box-sizing: border-box">, Dubai,DSO</span><span style="box-sizing: border-box">, Zip Code,Country</span></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, December 15, 2021 5:18:17 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re:  Order confirmed!
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3599351</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Prince Malik : </div>
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<div dir="ltr">Hi Islam,<br>
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Thank you for getting in touch with us.<br>
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With reference to order # 9512451621.<br>
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We apologize for the inconvenience caused to you.<br>
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This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br>
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Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br>
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We would also request you to provide us some snapshots of the wrong item you have received.<br>
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We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3599351