Subject: New Reply Received - Re: Order confirmed! 9514458630
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Dec 2021 08:14:46 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: 	Order confirmed! 9514458630  Ticket comment <div>I’ve sent the parcel back but didn’t get refund for the bras, you sent me the wrong items, please make sure that the refund is processed for the bras as well. I ordered nude colour bra, not grey, you sent me grey ones. See attached. I’ve already sent them back but didn’t get a refund for them. <img class="ymail-preserve-class inline-image-guid-B7E6D0DF-F822-43CA-B637-610EAF9CC4AE rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4ODEwODY1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zkS6s8VF0BkF9TkkSG7cL79FnlC3niV4Yd1MUnRESXw" alt="Inline image" style="width: 100%">
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<div>On Friday, November 26, 2021, 9:05 am, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv9213964100yqtfd56078" class="yiv9213964100yqt4078118412">Hi Valentina,</div>
<br><br>Thank you for getting in touch with us.</div>
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<br>We apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br><br>We would also request you to provide us some snapshots of the wrong item you have received.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div>
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