Subject: New Reply Received - Return of damged product
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Dec 2021 13:09:19 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Return of damged product  Ticket comment <div id="yiv5401800745"><div id="yMail_cursorElementTracker_1639487247031">Hi<div id="yiv5401800745yMail_cursorElementTracker_1639487170194">I want to return this damaged product. Kindly request return online for this product.</div>
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<br><div id="yiv5401800745ymail_android_signature"><a rel="noreferrer" id="yiv5401800745ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv5401800745yqt44199" class="yiv5401800745yqt1873969204"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 14 Dec 2021 at 4:03 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv5401800745"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Sidra,<br><br>Thank you for getting in touch with us.<br> <br>We apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases. <br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.</div>
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<div dir="ltr">We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.<br><br>We would ​request you to kindly confirm us so that we can create the online return request on your behalf.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3603734