Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Dec 2021 11:07:09 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>
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<div dir="auto">Thanks for your concern but please notice that  I made the return request on 17 November and after 4 days the date will be 17 December that’s mean the return process took nearly a month </div>
<div dir="auto">Is that ok for you </div>
<div dir="auto">This is the order number 9511752850</div>
<div dir="auto">And this is the return number 10016001162 maybe this will help your team to solve the issue </div>
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<div dir="auto"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4NzIyNzE2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vi7DiEm5nmUwBp70qtg-0yBI4rIWxoVcK-FMVuVU9FI" style="max-width: 100%"></div></div>
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<div dir="auto">When I make a return request at SHEIN </div>
<div dir="auto">app they return the items to China and it took maximum 5 days to refund my money </div>
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<div dir="auto">Every time you asked me to be patient really when will you solve this issue </div>
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<div dir="auto">If you didn’t solve this problem through few days I have to go to the main office and complain about you and your team and show them all emails and calls </div>
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<div dir="auto">Please do real efforts to solve this issue not only asking me to be patient </div>
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<div dir="auto">Best wishes </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 13 Dec 2021 at 1:15 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Emrany,<br><br>Thank you for your patience.<br><br>We have again forwarded your issue to our team and we are working on your issue and once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3507180