Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Dec 2021 13:19:49 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div><br></div>
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<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">Hi, </div>
<div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></div>
<div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">I do not have the tracking number.</div>
<div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><span style="font-size:1rem"><br></span></div>
<div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><span style="font-size:1rem">I received 2 calls from Max. One on 2nd December from the number 042303234 which I couldn’t pick. The other on 3rd December from the number 042303252 which I picked. The person scheduled the package  pickup time with me. The guy came and picked my package. He did something with his phone took the picture of my package and went without giving any receipt. (NO RECEIPT/ NO TRACKING NUMBER)</span></div>
<div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">I’m not sure I’ve been scammed or Max team really picked up my package. Are the 2 numbers I mentioned really yours?? Or people are talking from your company’s behalf and ruining your image and scamming people. </div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">THE PRODUCT I RETURNED </div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4NzAwNzQxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WnATm-_s0QqwR7ca5YJD5cG8Rkh19oA4ybONPvRQJuE" style="max-width: 100%"></div></div>
<div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></div>
<div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">Max site is still showing me this from many many days now.</div>
<div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></div>
<div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4NzAwNzQxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.aPj6hyDOPiPCQlJ10yvCAOp6f0bg2GxB1Lr9JG1spxY" style="max-width: 100%"></div>
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<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">Other details you may need.</div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4NzAwNzQxNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rJJ0iEofP0OvUMmeFP1JIxCb-o5PkV9BZ-qWzdg95kE" style="max-width: 100%"></div>
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<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">Please refund my money as soon as possible!!!</div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">I’ve waited long enough..</div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)">Thank you. </div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><div dir="auto" style="font-size:1rem;border-color:rgb(49,49,49);color:rgb(49,49,49)"><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)"></span></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 12 Dec 2021 at 4:07 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Zarmeen,<br><br>Thank you for contacting us.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We apologize for the inconvenience caused.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<br>
</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would request you to kindly confirm us the tracking number under which you have returned the item so that we can check and assist you further.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<br>
</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We look forward to hearing from you.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your friends,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team<br>
</div>
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</div></blockquote></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3574679