Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Dec 2021 11:19:12 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hello, 
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<div>A voucher would be wonderful. Thank you.<br>
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<div dir="ltr">Regards,
<div>Dana Jazzar</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Dec 10, 2021, at 2:19 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3406282</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 3406282<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Divyanshu Sharma : </div>
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<div dir="ltr">Hi Dana,</div>
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<div dir="ltr">​Thank your for reaching out to us.</div>
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<div dir="ltr">We sincerely apologies for the inconvenience caused to you.</div>
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<div dir="ltr">As you are one of our loyal customer so we can offer you AED 40 voucher which you can use online at Centrepoint website.</div>
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<div dir="ltr">We request you to please confirm your acceptance of your voucher so that we can assist you further.</div>
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<div dir="ltr">Feel free to reach out to us for any further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3406282