Subject: New Reply Received - Order 9513249092
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Dec 2021 08:20:49 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Order 9513249092  Ticket comment <div dir="ltr">
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<div dir="ltr">Hello.</div>
<div dir="ltr">The issue is not resolved yet as i have only received missing cover for front tyre, the cover for rear tyre is still missing and not provided.</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Wajih Qamar</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, December 9, 2021 12:18:23 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Order 9513249092
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3387345</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 3387345<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">huma sayed : </div>
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<div dir="ltr">Hi Wajih ​,</div>
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<div><font color="#333333">Thank you for contacting us,</font></div>
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<div><font color="#333333" dir="ltr">We apologize for the inconvenience caused</font></div>
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<div><font color="#333333" dir="ltr">We would like to inform you that as per the information given by the corner team your issue is resolved on 19-Nov-21. Kindly confirm if the issue is resolved or not .  </font></div>
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<div><font color="#333333">Feel free to contact us if you need further assistance.</font></div>
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<div><font color="#333333">Your friends,</font></div>
<div><font color="#333333">Support Team</font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3387345