Subject: Ticket Assigned - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 09 Dec 2021 08:02:25 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Actually its my first time that I have set a delivery from splash on 19 Nov, 2021 and daily following up with the customer care. No one is providing the courier company number, just asking the order ID and checking the tracking. The silly thing is that i can see that on my account myself so why i call up Splash customer care. There is really no point of calling them.

Another thing i have asked the customer care to change my delivery address from office to home but again they say no it can't be done. It looks to me a complete rubbish.

I am really disappointed and will try to never repeat it again. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3447068