Subject: Ticket Assigned - Conversation with zain nadeem/escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 06 Dec 2021 09:12:48 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zain nadeem/escalation zain nadeem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zain nadeem Bot:  Hi Zain Nadeem ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9517534675 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0562270298            01:02 PM, 06th Dec            
        Prince                   Hi Zain, My name is Prince. Thank you for contacting us. I will be happy to help you!           01:03 PM, 06th Dec                     zain nadeem                    Hello           01:03 PM, 06th Dec                     zain nadeem                    Actually i order 1 jacket from max online           01:03 PM, 06th Dec                     zain nadeem                    But by mistake the number i put is wrong           01:04 PM, 06th Dec                   Prince                   Kindly confirm me your correct contact number.           01:05 PM, 06th Dec                     zain nadeem                    My number is 0562270298 but in order i put 0562270290 can you please forward it to the delivery perso           01:05 PM, 06th Dec                     zain nadeem                    My correct number is 0562270298 and delivery is today also so kindly can you update it to the delivery person           01:06 PM, 06th Dec                   Prince      
              We have escalated this to over relevant team and will get back to you on your email.           01:06 PM, 06th Dec                   Prince                   Is there anything else i can assist you with today?           01:07 PM, 06th Dec                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:12 PM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3547959