Subject: Ticket Assigned - Conversation with reji mathew
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 06 Dec 2021 08:57:16 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with reji mathew reji mathew                    Bot:  Hi again! Bot:  Please enter your name Customer:  reji mathew Bot:  Hi Reji Mathew ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8117431427 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96555586525            12:33 PM, 06th Dec                     reji mathew           
          Ok           12:34 PM, 06th Dec                     reji mathew                    Hallo           12:35 PM, 06th Dec                     reji mathew                    /startOver           12:38 PM, 06th Dec                   Prince                   Hi Reji, My name is Prince. Thank you for contacting us. I will be happy to help you!           12:43 PM, 06th Dec                     reji mathew                    Ok, yesterday my order was out for delivery but till now I didn't get it           12:45 PM, 06th Dec                     reji mathew                    Actually what happened to my order,it will get it today           12:47 PM, 06th Dec                     reji mathew                    Hallo           12:47 PM, 06th Dec                     reji mathew                    Where are you           12:47 PM, 06th Dec                   Prince                   Kindly allow me a moment to check your order details.           12:48 PM, 06th Dec                     reji m
 athew                             12:49 PM, 06th Dec                   Prince                   We apologize for any inconvenience caused.           12:50 PM, 06th Dec                   Prince                   We would like to inform you that our delivery time frame is 2-3 business days so we request you to kindly wait for the mentioned time period to be over.           12:51 PM, 06th Dec                     reji mathew                    You can not tell the exact delivery date           12:52 PM, 06th Dec                   Prince                   Please wait for the mentioned time period to be over if you will not received your order within the mentioned time period then kindly get back to us.           12:53 PM, 06th Dec                     reji mathew                    Ok           12:53 PM, 06th Dec                     reji mathew                    Thanks ?           12:54 PM, 06th Dec                   Prince                   Is there anything else i can assist you with t
 oday?           12:54 PM, 06th Dec                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:56 PM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3547799