Subject: New Reply Received - Order no 2105066412
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 05 Dec 2021 13:16:11 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Order no 2105066412  Ticket comment <div>Any answer?<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 2 Dec 2021, at 4:40 PM, [email-masked] wrote:<br><br>
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<br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4NDQwNjk1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.90jyE70BYukwvC7mh8AEl6ELZssR4xmFccVIhAHsXvc"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4NDQwNjk1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PJ3li0aR4IXxchKcDMtOMrtpjs6ziksrmB0eVstziE8"><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 2 Dec 2021, at 3:20 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3508492</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammad Tahseen : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div><span rel="tempredactor" style="font-size: 14px"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit" dir="ltr">Hi Menna,</font></font></font></font></font></font></span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit">Thank you for getting in touch with us. </font></font></font></font></font></font></span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit" dir="ltr">We would be happy to help you. However, for us to check and investigate, we would need some more information. </font></font></font></font></font></font></span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit" dir="ltr">Kindly share with us the images of the issue, so that we can assist you further.</font></font></font></font></font></font></span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit">Looking forward to hearing from you.</font></font></font></font></font></font></span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit">Your friends,</font></font></font></font></font></font></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit"><font style="vertical-align: inherit" dir="ltr">The Support Team.</font></font></font></font></font></font></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3508492