Subject: Ticket Assigned - Conversation with raees abbas
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 01 Dec 2021 13:58:55 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with raees abbas raees abbas                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  raees abbas Bot:  Hi Raees Abbas ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0545372010            05:41 PM, 01st Dec                   Prince                   Hi Raees, My name is Prince. Thank you for contacting us. I will be happy to help you!           05:44 PM, 01st Dec                     raees abbas                    I have raised an online return request but i want to cancel it as i am going to store to return it myself           05:45 PM, 01st Dec                     raees abbas                    This is the message I received 'Hi Raees Abbas, thank you for getting in touch with us. Here’s how your return 1001733197 for order 9515990376 will work.Our delivery partner will pick up your return in around 2-5 business days'.           05:46 PM, 01st Dec                   Prince                   Kindly allow me a moment to check and assist you further.           05:50 PM, 01st Dec                     raees abbas                    Ok           05:50 PM, 01st Dec                   Prince                   As per your request i have cancelled your online return request.           05:53 PM, 01st Dec                   Prince                   Is there anything else i can assist you with today?           05:53 PM, 01st Dec                     raees abbas                    Thank you           05:53 PM, 01st Dec                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:58 PM, 01st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3511268