Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Dec 2021 10:39:26 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Support team,</div>
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<div>I have received a refund  of 1.75 KD instead of 2.75 KD. Kindly issue me the balance refund.</div>
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<div>Thanks and regards,</div>
<div>Divya.<br><br><div dir="ltr">Sent from my iPhone</div>
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<br>Begin forwarded message:<br><br>
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<div>From: Divya Abhilash &lt;[email-masked]&gt;<br><b>Date:</b> 26 November 2021 at 10:43:25 PM GMT+3<br><b>To:</b> Centrepoint &lt;[email-masked]&gt;<br><b>Subject:</b> <b>Re: [#3424326] - Delivery</b><br><br>
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<blockquote><div dir="ltr">Dear Support team,<div><br></div>
<div>Please see the screenshots given below. It was not the cushions ordered from Max but it was the questions ordered from Centrepoint that I wanted to get refund for. Please take note of the order numbers and please note that the order which is marked with red or the ones which I am talking about.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4MzAxNDk0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lUbRol2Qv5jttkIlQrpl2o373Sh4QwNPppHv-1-CXbg"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4MzAxNDk0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.eCKSAX_ZkRe5hioL668tPvMSn2kzOIQYHiARGMpqY3g"><br><br><div dir="ltr"><br></div>
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<div dir="ltr">The order no. 8113611891 is the order number which I am referring to and not the other order no. 8113800375 from Max.</div>
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<div dir="ltr">Hope it’s clear this time and waiting for your reply.</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Divya.</div>
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<div dir="ltr"> Sent from my iPhone</div>
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<br><blockquote>On 26-Nov-2021, at 10:09 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Divya,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount KWD 1.75 for the missing item.</div>
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<div dir="ltr">The amount you have paid online will be refunded back to your original payment method within 7-14 business days.</div>
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<div dir="ltr">Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3424326