Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 30 Nov 2021 02:29:19 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Hi,

I would like to request a replacement of all the items for return. All return items were ordered in Large sizes and I would like to have the same in Medium.

It would be great if the person who is coming to collect the return items brings the right sizes at once. This would save time and trips of the delivery man.

Thank you.

Get Outlook for Android<https://aka.ms/AAb9ysg>
________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Splash Fashions <[email-masked]>
Sent: Tuesday, November 30, 2021 1:16:03 AM
To: Hassam Hassan <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

[Splash logo]<https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
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We’ve received your return request.

Hi Hassam Hassan, thank you for getting in touch with us. Here’s how your return 1001720038 for order 9515940217 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/2300369-WASHED-PIQUE-IC20010220_01-150.jpg]
SPLASH
Iconic Slim Fit Solid T-shirt with Crew Neck and Raglan Sleeves
Color: Beige
Size: L
Quantity: 1
AED 13.05
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/2300368-WASHED-PIQUE-IC20010220_01-150.jpg]
SPLASH
Iconic Slim Fit Solid T-shirt with Crew Neck and Raglan Sleeves
Color: Blue
Size: L
Quantity: 1
AED 13.05
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/3203879-PREMIMUM-SKA-SP21100221_01-150.jpg]
SPLASH
Sustainable Lee Cooper Mid-Rise Denim Jeans with Pockets
Color: Blue
Size: 32
Quantity: 1
AED 46.98
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/2301047-HAVANA-SHIRT-IC21300121_01-150.jpg]
SPLASH
Sustainable Iconic Solid Shirt and Short Sleeves
Color: Beige
Size: L
Quantity: 1
AED 23.49
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/2301161-ZEBRAH1-SPAW21310521_01-150.jpg]
SPLASH
Sustainable Iconic Animal Print Shirt with Camp Collar
Color: Multicolour
Size: L
Quantity: 1
AED 29.36

Total   AED 125.93
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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