Subject: New Reply Received - Product not delivered yet
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 28 Nov 2021 09:30:42 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Product not delivered yet  Ticket comment <div dir="auto"><div>Hi Splash team,<div dir="auto"><br></div>
<div dir="auto">The payment I made for this order that has been canceled has not been refunded to me and it has been more than a month now. What happened to the money? The least you could do after all these misses is to return the refund on time and inform the customer. </div>
<div dir="auto"><br></div>
<div dir="auto">Awaiting your response very soon. </div>
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<div dir="auto">Thank you</div>
<div dir="auto"><br></div>
<div dir="auto">Medilyn </div>
<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Oct 27, 2021, 4:24 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Medilyn,<br><br>Thank you for your prompt response.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We apologize for the inconvenience caused.<br><br>This is clearly not the experience we want our customers to have when they shop with us. <br><br>We have now taken your valuable feedback and shared it with the concerned team. They are going to make sure that this doesn't happen with you in your future purchases.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3248126