Subject: New Reply Received - RETURN ITEMS
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 28 Nov 2021 08:12:34 +0000

Hi Prince Malik,  The customer has responded to the ticket.  RETURN ITEMS  Ticket comment <div class="ydp8a4741c1yahoo-style-wrap" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">
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        <div dir="ltr">Hi,</div>
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<div dir="ltr">No tracking number has been given to me but he is from Empost.  Hi mobile number is 055-520 4991.  You can coordinate with the courier Empost to track all my return items.</div>
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<div dir="ltr">Kindly work on it at the earliest possible.</div>
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<div dir="ltr">Regards,</div>
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<div dir="ltr">Janice</div>
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<div>On Friday, November 26, 2021, 10:48:10 PM GMT+4, Shoemart &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr"><div dir="ltr">Hi Janice,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in processing your refund however, for order 9512758728, we request you to please share with us the tracking number or the return slip which the courier may have handed over to you at the time of collecting the items from you so that we can further investigate this and help you receive your refund ASAP.<br><br>We are looking forward to hearing from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3436685