Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 28 Nov 2021 03:52:12 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Dear,<div dir="auto"><br></div>
<div dir="auto">The amount 24.00 AED is not refunded yet, I have checked with the bank,  even though I gave them the transaction details they are saying they haven't received any update from you.  Kindly process it again or send the update to the bank. Thank you </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div>From: <strong class="gmail_sendername" dir="auto">Yousuf Shafiq</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Fri, Nov 26, 2021, 12:28 AM<br>Subject: Re: [#3376721] - Re: Your refund is on its way<br>To: Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="ltr">Dear Max Support Team<div><br></div>
<div>As per bank no update received to refund the amount 24.00 AED - please see attached screenshot for reference</div>
<div>Kindly do the needful as early as possible</div>
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<div dir="ltr" class="gmail_attr">On Tue, 16 Nov 2021 at 15:40, Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Yousuf,<br><br>Thank you for shopping with us.<br> <br>We apologize for the inconvenience caused.<br> <br>The refund amount of AED 24.00 for order ID 9510994190, has been processed from our side to your card on 11/12/21 8:52 PM under the transaction ID 169999990315868417.<br> <br>** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.<br>  <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div></div></div>

	

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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043281845119'>20211125_235600.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3376721