Subject: New Reply Received - Re: Sorry, your order was not processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Nov 2021 12:52:27 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Sorry, your order was not processed  Ticket comment <div dir="auto">respected dears kindly refund my money back if order is not processed<div dir="auto"><br></div>
<div dir="auto">thanks</div>
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<div>On Sat, 27 Nov 2021, 10:54 am Muhammad Ishtiaq, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">dears please arrange the order for collection<div dir="auto"><br></div>
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<div dir="ltr" class="gmail_attr">On Sat, 27 Nov 2021, 8:28 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Muhammad,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (6370433313) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (6370433376).<br><br>The payment has been captured only once from your account which is for the new successfully placed order.<br><br>You’ll receive an SMS and an email when your order is ready for collection.<br><br>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br><br>Thank you for shopping with us and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3468129