Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Nov 2021 07:59:18 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>please find more pics of the damaged shirt</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4MTQ5Mzg3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UV5Bry5giSSrxxxFndJPhnuKV8F3kOH1gLMGWqsyvp4"><div><br></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4MTQ5Mzg3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BwKLQLgOW5sTK27BlOuKsqeRd9h1RsQ7gW5vF5ftFfI"><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)"><br></span><br><div dir="ltr">Sent from my iPX</div>
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<div>On Nov 25, 2021, at 9:32 AM, JEMISH Joseph &lt;[email-masked]&gt; wrote:<br><br>
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<div>Dears,</div>
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<div>please fund the details below,</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4MTQ5Mzg3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1X2gUqEXYCnAeaeXceoi15QKlVnCsAh4cryZbB0Ug_g"><div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)"><br></span></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4MTQ5Mzg4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ud5Q6_ewusKiMBo1JiBiyhvyq_JwmyWbda4kOPXufvE"></div>
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<span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)"><br></span><br><div dir="ltr">Sent from my iPX</div>
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<br><blockquote>On Nov 25, 2021, at 9:18 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3442180</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 3442180<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Prince Malik : </div>
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<div dir="ltr">Hi Jem,<br><br>Thank you for contacting us. <br><br>We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know your order number along with the item name and snapshot of the item so that we can further assist you.</div>
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<br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3442180