Subject: Ticket Assigned - Conversation with beata/escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 24 Nov 2021 13:34:32 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with beata/escalation beata                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  beata Bot:  Hi Beata ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take a
 n additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97430785904            05:22 PM, 24th Nov                   Prince                   Hi Beata, My name is Prince. Thank you for contacting us. I will be happy to help you!           05:22 PM, 24th Nov                     beata                    Good afternoon in the last week I unsubscribed at least 5 times from your mailing list but I am  still receiving your mails           05:22 PM, 24th Nov          
            beata                    Please delete my email address from your mailing list I am fed up           05:23 PM, 24th Nov                     beata                    It is really irritating           05:23 PM, 24th Nov                   Prince                   We apologize for the inconvenience caused.           05:23 PM, 24th Nov                   Prince                   Kindly confirm your email address so that i can forward it to our relevant team.           05:24 PM, 24th Nov                     beata                    [email-masked]           05:24 PM, 24th Nov                     beata                    Remove it           05:24 PM, 24th Nov                     beata                    Thanks           05:24 PM, 24th Nov                     beata                    I do not want your mails anymore           05:25 PM, 24th Nov                   Prince                   Thank you for confirming us.           05:28 PM, 24th Nov                   Prince          
          I have escalated this to our relevant team and will resolve the issue asap.           05:28 PM, 24th Nov                   Prince                   Is there anything else i can assist you with today?           05:31 PM, 24th Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:33 PM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3449320