Subject: New Reply Received - Money not refunded
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Nov 2021 10:54:16 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Money not refunded  Ticket comment <div id="yiv3877887262"><div id="yMail_cursorElementTracker_1637578406405">Dear Team,<div id="yiv3877887262yMail_cursorElementTracker_1637414930528"><br></div>
<div id="yiv3877887262yMail_cursorElementTracker_1637414930823">Today I received an email from Tabby that my amount is adjusted but only 37.52 aed is adjusted whereas the cancelled order amount was aed 108.</div>
<div id="yiv3877887262yMail_cursorElementTracker_1637415061951"><br></div>
<div id="yiv3877887262yMail_cursorElementTracker_1637415062308">I am your regular customer but it is very disappointing to see that I have to send email again and again to get my refund.</div>
<div id="yiv3877887262yMail_cursorElementTracker_1637414991432"><br></div>
<div id="yiv3877887262yMail_cursorElementTracker_1637414991626">Attaching picture below for your reference.</div>
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<img id="yiv3877887262ymail_attachmentIda689ba5e-157f-40c3-8180-616c26f1a49d" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3OTkyNDY5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5EAm0f5Ss7Xu05yWYpjjzCTMQi4c6ZLoewTBKET8iPo" style="width:100%;max-width:800px" class="yiv3877887262inline-image-global yiv3877887262inlined-image-cid-a689ba5e-157f-40c3-8180-616c26f1a49d"><br>
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<br>Kindly look into it and do the needful.</div>
<div id="yiv3877887262yMail_cursorElementTracker_1637415126244"><br></div>
<div id="yiv3877887262yMail_cursorElementTracker_1637415126676">Regards,</div>
<div id="yiv3877887262yMail_cursorElementTracker_1637415131283">Bushra ahsan<br><br><div id="yiv3877887262ymail_android_signature"><a rel="noreferrer" id="yiv3877887262ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv3877887262yqt76570" class="yiv3877887262yqt4820356771"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 17 Nov 2021 at 17:07, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv3877887262"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Bushra,<br><br>Thank you for getting in touch with us.<br><br>We apologize for the inconvenience caused.<br><br>We have forwarded this issue to our team and we are checking with our team that where the refund is stuck. Please allow us some more time to resolve this issue for you.<br><br>Please be assured, we will do our best to process your refund as soon as possible.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3386819