Subject: Ticket Assigned - Conversation with mohammad fahim/escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 20 Nov 2021 09:51:45 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammad fahim/escalation mohammad fahim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammad fahim Bot:  Hi Mohammad Fahim ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8112717834 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096597218751            01:27 PM, 20t
 h Nov                   Prince                   Hi Fahim, My name is Prince. Thank you for contacting us. I will be happy to help you!           01:27 PM, 20th Nov                   Mais                   Hi I am Mais, Thank you for contacting us, How may I help you today           01:27 PM, 20th Nov                     mohammad fahim                    8112717834           01:28 PM, 20th Nov                     mohammad fahim                    Order placed on 14th and still not delivered.. why its taking too long           01:28 PM, 20th Nov                     mohammad fahim                    Anyone there?           01:30 PM, 20th Nov                   Prince                   Kindly allow me a moment to check           01:35 PM, 20th Nov                   Prince                   We apologize for the inconvenience caused.           01:40 PM, 20th Nov                   Prince                   We have escalated this issue to our relevant team and will get back to you on your em
 ail address.           01:40 PM, 20th Nov                   Prince                   Is there anything else i can assist you with today?           01:45 PM, 20th Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:51 PM, 20th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3408733