Subject: New Reply Received - Click and Collect
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 18 Nov 2021 10:45:26 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Click and Collect  Ticket comment <div><br></div>
<div dir="auto">I’m very disappointed in how this order was handled. Click and collect should not take longer and be more ambiguous than delivery.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Nov 18, 2021 at 2:22 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jeniece,<br><br>Thank you for your prompt response.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that bas per your request your order has been cancelled.</div>
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<div dir="ltr">The amount you have paid online will be refunded back to your original payment method within 7-14 business days.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">Jeniece Lusk, PhD<div>Applied Sociologist</div>
<div>American University of Sharjah</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3377709