Subject: New Reply Received - Negligence issue
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 18 Nov 2021 08:11:50 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Negligence issue  Ticket comment <div>Reminder</div>
<div id="yMail_cursorElementTracker_1637222977407"><br></div>
<div id="yMail_cursorElementTracker_1637222977547">Still I haven't  received any reply from your end</div>
<div id="yMail_cursorElementTracker_1637223016029"><br></div>
<div id="yMail_cursorElementTracker_1637223016204">If you are ignoring my mail again, then i will excalte this issue to the next level. </div>
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<div id="yMail_cursorElementTracker_1637223001943">Regards</div>
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<div id="yMail_cursorElementTracker_1637223005032">Vinod <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Nov 10, 2021 at 6:30 PM, VINOD.V.K VINOD</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv4309027723"><div>I don't understand the below mail, so you people don't have any responsibility on this matter? Why should I contact the branch, what kind of solution you people will provide on this serious issue?? This is a kind of irresponsibility you are mentioning on the mail,  please clarify clearly that what kind of solution I will get .<div id="yiv4309027723yMail_cursorElementTracker_1636554566191"><br></div>
<div id="yiv4309027723yMail_cursorElementTracker_1636554566341">Expecting a responsible answer </div>
<div id="yiv4309027723yMail_cursorElementTracker_1636554583234"><br></div>
<div id="yiv4309027723yMail_cursorElementTracker_1636554583390">Regards</div>
<div id="yiv4309027723yMail_cursorElementTracker_1636554586393"><br></div>
<div id="yiv4309027723yMail_cursorElementTracker_1636554586532">Vinod<br><div id="yiv4309027723yMail_cursorElementTracker_1636554408111"><div id="yiv4309027723yMail_cursorElementTracker_1636554363222">
<br><div id="yiv4309027723ymail_android_signature"><a rel="noreferrer" id="yiv4309027723ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv4309027723yqt70691" class="yiv4309027723yqt6550435895"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Wed, Nov 10, 2021 at 2:24 PM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv4309027723"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Vinod,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.<br><br>We would request you to kindly contact or visit the same store and tell them about the issue as they would be happy to help you.</div>
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<div dir="ltr">We thank you for understating and cooperation.<br><br>Feel free to reach out to us for any further assistance.<div id="yiv4309027723yqtfd22270" class="yiv4309027723yqt1340851572">
<br><br>Your friends,<br>The Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3321435