Subject: New Reply Received - Follow up: order not delivered
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 17 Nov 2021 14:08:11 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Follow up: order not delivered  Ticket comment <div>
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Dear Baby Shop Team, </div>
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Just now, i received an email and sms that my order got cancelled without any valid reason. All the bad reviews on your application are correct. This is a very bad experience and its the first time i’ve encountered such bad online shopping store. </div>
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Please process the refund as soon as possible.</div>
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Regards,</div>
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Astrid Dizon</div>
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+971 551730513</div>
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<div>From: Astrid Candy Dizon &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, November 17, 2021 4:41:50 PM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3384021] - Follow up: order not delivered
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Dear Baby Shop Team,</div>
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">The address and contact number provided during my purchase is correct. Hence, please refer to below address and contact details again.</div>
<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Delivery address and contact person:</div>
<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">- Astrid Candy Dizon</div>
<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">  Office 204, Building A4 (opposite Al Bayader International shop), ICAD III Abu Dhabi, UAE</div>
<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Mobile No. +971551730513</div>
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">You may deliver the items to the above address from Saturday to Wednesday, from 9am to 5pm and Thursday, from 9am to 2pm.</div>
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Hope to receive my order soon.</div>
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Thank you,</div>
<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Astrid Candy Dizon</div>
<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">+971 551730513</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, November 17, 2021 4:02:17 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3384021] - Follow up: order not delivered</font>
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<div dir="ltr">Hi Astrid,<br>
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Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would request you to kindly confirm us your contact number along with the proper address so that we can further assist you.</div>
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<div dir="ltr">We look forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3384021