Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 17 Nov 2021 12:35:15 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto">Hi yes please if you could have someone to pick it up because this is the 2nd time that this happend..I just returned the 1st wrong rocker yesterday in dcc..The agent i’ve spoke earlier said that someone can pick it up here for return and refund..</div>
<div dir="auto">Please see attached file for the picture of the wrong item.thanks<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3ODUyNzIyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.G2y-e4IDWSTicPBFpIBXF38Rt3b8AWKYkfl1xGNBeVY" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 17 Nov 2021 at 4:31 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Carla,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 9513086183.<br><br>We apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br><br>We would also request you to provide us some snapshots of the wrong item you have received along with the item name.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3387018