Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 17 Nov 2021 07:37:04 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt">
<div>Hi, <br>
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<div>You may kindly close the case. I received my order yesterday evening.<br>
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<div>Thank you for your assistance.<br>
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<div>God Bless.<br>
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<div>Sneha Susan Chandy<br>
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<div>Clinic Manager<br>
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<img style="" height="87" width="137" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3ODQxMjI0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GiEpf2g9R3QoLOi7myhALoxyG1fS_ygFOYjTODpfZhw"><br>
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<br><div id="Zm-_Id_-Sgn1">---- On Wed, 17 Nov 2021 10:20:53 +0300 <b>Max &lt;[email-masked]&gt;</b> wrote ----<br>
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<div dir="ltr">Dear Customer,<br>
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<div dir="ltr">This email concerns your Customer Service case # 3372664<br>
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<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.<br>
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<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.<br>
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<div dir="ltr">Looking forward to your response.<br>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 3372664<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——<br>
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<div dir="ltr">Prince Malik :<br>
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<div style="font-family :  -apple-system,  BlinkMacSystemFont,  Segoe UI,  Roboto,  Helvetica Neue,  Arial,  sans-serif; font-size :  14px"><div dir="ltr"><div dir="ltr">Hi Sneha,<br><br>Thank you for contacting us. <br><br>We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know your order number ​so that we can further assist you.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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<br><span class="colour" style="color:rgb(255, 255, 255)"><span class="font" style="font-family:fdtktid"><span class="size" style="font-size: 0px; min-height: 0px; opacity: 0; max-height: 0px; line-height: 0px">3372664:1125156</span></span></span>
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<br>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3372664