Subject: New Reply Received - need escalation - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Nov 2021 15:01:19 +0000

Hi Prince Malik,  The customer has responded to the ticket.  need escalation - refund  Ticket comment <div dir="auto">Still no refund. Its been so long that I returned the products ( 3rd october)<div dir="auto">No proper process from your end.</div>
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<div dir="auto">I regret to make purchase from your company.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Nov 6, 2021, 9:00 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Rumana,<br><br>Thank you for your patience.</div>
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<div dir="ltr">We do apologize for this issue however, as mentioned to you by the team this delay is from the bank and we can not intervene on the same. Once the refund has processed the amount will reflect in your bank statement. Please try allowing a week more and if the amount is still not reflecting in your bank statement please do let us know and we will be happy to check again.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3265745