Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 16 Nov 2021 12:18:19 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Hai,</div>
<div dir="auto"><br></div>
<div dir="auto">This is to inform you that the courier company has giving you wrong information, the delivery guys contacted me through WhatsApp and on time I sent my exact location and map details.</div>
<div dir="auto">I am attaching the screenshot for your reference. </div>
<div dir="auto">Regards,</div>
<div dir="auto"><br></div>
<div dir="auto">Raneesh Hameed</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 16 Nov 2021 at 1:54 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Raneesh,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 9511768625.<br><br>We apologize for the inconvenience caused to you.<br><br> As per the tracking information, we can see that your order has been returned back to our warehouse.  </div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The courier has now sent the items back to the warehouse and the return process has already been initiated. Unfortunately we are unable to resend the items once the return process has already been initiated. <br><br>We would request you to please place a new order for the same items if available with your contact number and we will try our best to make sure the items are delivered to you in a timely fashion. <br><br>We thank you for your understanding and cooperation.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Feel free to reach out to us if you need any further assistance<br><br>Your Friends,<br>The Support Team</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043278069979'>IMG_5568.jpg</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043278069981'>IMG_5569.jpg</a><br />3. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043278069983'>IMG_5566.jpg</a><br />4. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043278069985'>IMG_5567.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3362331