Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Nov 2021 11:10:24 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. 
Dear Team,
I just wanna check if you had received the items I had returned, all 2 items were picked up by your driver  dated 11 Nov. 2021 around 6:00PM.Because I didn't receive any returned confirmation regarding with this.
Awaiting for your response. 
Thank you 
 
  On Wed, 10 Nov 2021 at 8:35 am, Centrepoint<[email-masked]> wrote:    
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We’ve received your return request.

Hi Maryam Rivera Amparado, thank you for getting in touch with us. Here’s how your return 1001561049 for order 9511518424 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  CENTREPOINT  |
|  Closet Strapless Bardot Neck Plain A-Line Maxi Dress with Front Slit  |
| Color: Pink |
|  Size: L  |
| Quantity: 1 |

  |  AED 60  |

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|  CENTREPOINT  |
|  Closet 3/4 Sleeves V Neck Woven Tiered Maxi Dress  |
| Color: Blue |
|  Size: L  |
| Quantity: 1 |

  |  AED 64  |

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|  Total | AED 124  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3376743